Our experienced set-up managers will ensure that your tents and all accessories are set up smoothly in close cooperation with you and your helpers. If you do not have your own helpers available, we can organize qualified support for an additional charge. As a rule, however, our customers bring their own helpers, which has proven to be extremely successful over the years. Depending on the size of your booking, we usually recommend between 8 and 10 helpers.

We also take care of the transportation of the tents and equipment. To ensure smooth access, it is important that the customer selects the event location so that it can be easily reached by truck or van with trailer. If access is not possible – for example due to a steep, narrow driveway or lack of turning options – we reserve the right to refuse the set-up.

It MUST be ensured that we can reach the set-up site without any risks (too narrow driveway, driving over wet meadows, steep driveways, etc.).

We would also like to point out that if our driver determines that it is not possible to reach the installation site safely with our trailer, the rental company may refuse the installation. Please bear this in mind when choosing your location to avoid such problems from the outset.